Host: The Japan Society for Management Information
Name : Annual Conference of Japan Society for Management Information 2019 Autumn
Location : [in Japanese]
Date : October 19, 2019 - October 20, 2019
Along with the full renewal in 2019, we have developed a new official smartphone app. It aims to draw out the questions of visitors and to create a conversation starting from the exhibition items.
The app incorporates chatbots using "IBM Watson Assistant", and a character called Compass will answer questions about the contents of the Science Museum.
In addition, it has a function to check experience records and a function to accumulate points.
From now on, how to develop such content as a tool to deepen communication and learning in the museum is an issue for us.